User Guides

Log In Assistance:
If you need assistance with logging in or resetting your password, please click here.

Health Benefits/Claims Assistance:
If you have questions regarding your benefits or claims inquiries, click here to be connected with our Customer Service Department.

myCBcompass Navigation Assistance:
Click on the links below for help navigating the web portal:

Member User Guide

Client User Guide

Broker User Guide

Provider User Guide