True Care Runs Deep

Marpai is a SMART payer working with employer health plans to enable better health care for everyone. From predicting member health events that activate early intervention to implementing SMART claims processing, our AI and advanced technologies simplify the health plan experience.

A Tech Payer That’s A Partner

Marpai (Mar-pay) is a technology company with a SMART $50MM+ tech platform that connects data between providers, members, and employers. With end-to-end SMART automation, we are working to reduce administration, accelerate workflows, drive greater patient volume, and make it easier for providers to focus more on care.

When You See Marpai,
Know it Means Quality

Marpai works with employer health plans that are self-insured, so our ID cards may look a little different. When you see our logo, please know it means the patient is part of a high value health plan with the world’s most advanced technology behind it.

Working With Marpai Is Easy

Marpai uses the most advanced technology to improve the health plan experience for everyone. For providers, we aim to make it easy.


Marpai gives health plan members access to a variety of provider networks including Aetna, Cigna and MedCost. It all depends on their plan. If you are working with a Marpai member and have any questions regarding claims, eligibility or anything, direct all your questions to Marpai NOT the provider network. This ensures your claims will get processed without delay. Call the  number on the patient’s health ID card.

Confirm Member Eligibility

Call the phone number on the member’s health ID card to confirm eligibility or visit

Use the portal to instantly validate eligibility, rapidly process claims, check claims status and find answers.

Submit Claims Electronically or by Mail

For faster service, send all claims electronically to the payer ID listed on the member’s health ID card. Or send paper claims to the address listed on the health ID card. Don’t send claims to the provider network. You can mail claims to:

Marpai, Inc.
P.O. Box 3610
Brandon, FL 33509-3610

Claims Questions and Rework

Please direct all claims questions to Marpai by visiting the myMarpai provider portal or by  calling the number on the member health ID card. Do not call the network as they cannot help you.

Marpai is Paving the Way

Marpai is an innovator transforming the employer health plan and health insurance experience. We are committed to improving health literacy among members, their use of the healthcare system and approach to proactive health. A lot of it is just making it easier. Learn more about Marpai by visiting the Content Hub.

Content Hub

What Will Be

At Marpai, What Will Be is our rallying cry to everyone to take the right actions today to live well now and in the future. With our technology capabilities, we continue to innovate to deliver more benefits to members, employers and providers. Good health never felt better.

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