Working With Marpai Is Easy
Confirm Member Eligibility
Call the phone number on the member’s health ID card to confirm eligibility or visit https://mymarpai.com/PatientEligibility/Index.
Visit the myMarpai Provider Portal
Use the myMarpai.com portal to instantly validate eligibility, rapidly process claims, check claims status and find answers.
Submit Claims Electronically or by Mail
For faster service, send all claims electronically to the payer ID listed on the member’s health ID card. Or send paper claims to the address listed on the health ID card. Do not send claims to the provider network. You can mail claims to:
P.O. Box 3610
Brandon, FL 33509-3610
Claims Questions and Rework
Please direct all claims questions to Marpai by visiting the myMarpai provider portal or by calling the number on the member health ID card. Do not call the network as they cannot help you.